Terms and Conditions

Patata Clothing is operated by Brajesh Kumar and provides products and services through its online store. In these Terms and Conditions, the words “we,” “us,” and “our” refer to Patata Clothing.

By accessing our website, browsing our products, or placing an order, you agree to these Terms and Conditions and the applicable policies published on our website. Please read them carefully before using our services. If you do not agree with these terms, please discontinue use of our website.

We reserve the right to update or modify these Terms and Conditions by publishing a revised version on our website. Changes will take effect as stated in the updated terms, subject to applicable law.

Section 1 – Online Store Terms

You must be legally capable of entering into a binding agreement under applicable law to use our services or place an order.

Our products and services must not be used for any unlawful or unauthorized purpose. You must comply with applicable laws while using our website. You must not transmit viruses, malicious code, or any other harmful material through our services.

Any material breach of these terms may result in suspension or termination of access to our services, subject to applicable law.

Section 2 – General Conditions

You may not copy, reproduce, duplicate, resell, or commercially exploit any part of our website, services, or content without our prior written permission, except as permitted by law.

We reserve the right to refuse service where legally permitted. Nothing in these terms limits any rights available to consumers under applicable law.

Section 3 – Accuracy of Information

We make reasonable efforts to keep the information on our website accurate and up to date. However, product descriptions, prices, availability, images, and other information may occasionally contain errors or omissions.

Product colours may vary depending on screen settings and device displays. If you notice an error in the information provided, please contact us so that we can review it.

Section 4 – Product Prices and Service Changes

Product prices, availability, and services may change from time to time. The price applicable to your order will be displayed at checkout before you complete your purchase.

We may modify, suspend, or discontinue parts of our services where necessary, subject to applicable law and our obligations regarding orders already accepted.

Section 5 – Products and Availability

Products are subject to availability and stock limitations. We make reasonable efforts to display product images and descriptions accurately, but the actual appearance of a product may vary slightly from its online representation.

Returns, exchanges, cancellations, and refunds are governed by the respective policies published on our website. Nothing in these terms excludes rights or remedies available under applicable consumer-protection laws.

Section 6 – Orders and Payments

Placing an order constitutes an offer to purchase the selected products. Orders are subject to product availability, payment verification where applicable, and acceptance by us.

If an order cannot be fulfilled because of stock unavailability, a pricing error, or another valid reason, we will make reasonable efforts to notify you and arrange any applicable refund in accordance with applicable law and our published policies.

You are responsible for providing accurate contact, shipping, and payment information when placing an order.

Section 7 – Shipping and Delivery

Orders are processed and delivered according to the Shipping Policy published on our website.

Our estimated delivery timeline is 7–11 business days from the date of order placement, subject to product availability, delivery location, and courier operations. This is an estimate and not a guaranteed delivery date.

Applicable shipping charges will be displayed at checkout before the order is placed.

Section 8 – Cancellations, Returns, and Refunds

Order cancellations, returns, exchanges, and refunds are governed by the relevant policies published on our website.

Customers should review the applicable policies and product-specific conditions before placing an order. All requests will be handled in accordance with our published policies and applicable consumer-protection laws.

Section 9 – Limitation of Liability

To the extent permitted by applicable law, Patata Clothing will not be liable for indirect or consequential losses arising from the use of our website or services.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including applicable statutory consumer rights and remedies.

Section 10 – Governing Law and Jurisdiction

These Terms and Conditions and disputes arising from the use of our website, purchase of our products, or related services shall be governed by the laws of India.

Subject to applicable consumer-protection laws and the jurisdiction of any court, consumer commission, or other authority legally competent to hear a dispute, disputes shall be handled by the competent courts having jurisdiction over the business's legally established location.

Nothing in this section prevents a consumer from approaching any consumer commission, court, or other authority that is legally competent to hear their complaint.

Section 11 – Dispute Resolution and Customer Complaints

If you have a concern regarding an order, payment, delivery, product, return, or refund, please contact us first so that we can attempt to resolve the matter amicably.

We will make reasonable efforts to review and respond to complaints promptly. If a matter cannot be resolved directly, either party may pursue the remedies available under applicable Indian law, including approaching the appropriate consumer dispute-resolution authority or forum.

Nothing in this section requires a consumer to waive any statutory rights or remedies.

Section 12 – Contact Information

For questions regarding these Terms and Conditions, please contact us:

Business Name: Brajesh Kumar

Brand: Patata Clothing

Email: care@patataclothing.com